Publications


Blunden, Hayley, and Mary Steffel (Forthcoming), “The Downside of Decision Delegation: When Transferring Decision Incurs Interpersonal Costs.” Organizational Behavior and Human Decision Processes.

 
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Barry Kappes, Heather, Mattie Toma, Rekha Balu, Nuole Chen, Rebecca Johnson, Jessica Leight, Saad Omer, Mary Steffel, Kris-Stella Trump, David Yokum, Russ Burnett, Elana Safran, Pompa Debroy (Forthcoming), “Lessons for COVID-19 Vaccination from Eight Federal Government Communication Evaluations.” Behavioral Science and Policy.

 

Sacarny, Adam, Elana Safran, Mary Steffel, Jacob R. Dunham, Orolo D. Abili, Lobat Mohajeri, Patricia Oh, Alan Sim, Robert E. Brutcher, and Christopher Spevak (2022), “Effect of Pharmacist E-mail Alerts on Concurrent Prescribing of Opioids and Benzodiazepines by Prescribers and Primary Care Managers: A Randomized Clinical Trial.” JAMA Health Forum, 3 (9), e223378. 

 
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Steffel, Mary, Elanor F. Williams, and Stephan Carney (2022), “Empowering Patients to Engage with Health Decisions: Making Medical Choices Feel Easy Increases Patient Participation.” Journal of the Association for Consumer Research, 7 (2), 154-63.

 
 
 
 
 
 
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Steffel, Mary, Elanor F. Williams, and Ruth Pogacar (2016), “Ethically Deployed Defaults: Transparency and Consumer Protection Through Disclosure and Preference Articulation.” Journal of Marketing Research, 53 (5), 865-80. Click Here for PDF.

  • Transformative Consumer Research Grant Winner (2015)

  • Featured in Harvard Business Review, The Conversation, The Chicago Tribune, Policy Shop Blog, Scholarly Insight Blog

 
 
 
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Steffel, Mary, and Robyn LeBoeuf (2014), “Over-Individuation in Gift Giving: Shopping for Multiple Recipients Leads Givers to Choose Unique but Less Preferred Gifts.” Journal of Consumer Research, 40 (6), 1167-80. Click Here for PDF.

  • Society for Consumer Psychology Dissertation Proposal Competition Winner (2011)

  • Featured in USA Today, NBC News, Today Show, TIME Magazine, Scientific American, Harvard Business Review, New York Magazine, The Guardian, Bloomberg View, Women’s Health Magazine, Redbook Magazine, WBEZ Chicago Public Radio, KGO San Francisco: Consumer Talk, Main Street: Smart Spending, Yahoo! News, Daily Mail

 
 
 
 
 

WORKING PAPERS


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Williams, Elanor F., Mary Steffel, and Daniella Kupor. “Should We Encourage the Good or Discourage the Bad? Consumers’ Reactions to Nudges Depends on How They Are Framed.”

 

Steffel, Mary, Elanor F. Williams, and Robyn LeBoeuf. “Overly Specific Gift Giving: Givers Choose Personalized but More-Restrictive and Less-Preferred Gifts” Under revision for the Journal of Consumer ResearchClick Here for PDF.

  • Georgetown Consumer Market Insights Challenge Award Winner (2014)

  • Featured in The New York Times, New York Magazine, The Washington Post, The Guardian, The Huffington Post, Men's Health Magazine, Yahoo! Health, Consumer Affairs

 

Jenkins, Mason, Paul Fombelle, and Mary Steffel. “When Apology Is Not the Best Policy: The Negative Impact of Apologies for Ambiguous Service Failures.”

 
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Williams, Elanor F., Mary Steffel, and Lauren Grewal. “Does Sharing Signal Caring? Asymmetric Interpretations of the Informativeness of Own and Others’ Social Media Communications.”

  • Marketing Science Institute Research Competition on “Social Interactions and Social Media Marketing” Winner (2014)

 
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Grewal, Lauren, Mary Steffel, and Dhruv Grewal. "How Shall I Thank Thee? A Giver-Recipient Mismatch in Preferences for Public or Private Expressions of Gratitude."